about Leak Detection 24/7
We are the number one Leak Detection experts in the United Kingdom. We operate around the clock for our customers
1. Definitions and Interpretation
1. Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
“Agreement” means the agreement entered by the Service Provider and the Client incorporating these Terms and Conditions (or variation thereby agreed upon by both Parties) which shall govern all provisions of the Services provided.
“Services” means the services to be provided by the Service Provider to the Client in accordance with Clause 2 of the Agreement, as fully defined in the Agreement, and subject to the terms and conditions of the Agreement.
1.2.2 A statute or a provision of a statute is a reference to that statute or provision as amended or re-enacted at the relevant time.
2. Definitions and Interpretation
3. Access, Repairs & Recommissioning
3.2 Where pipe work is drained, The Service Provider shall endeavour to advise the Client on the condition of the water discharged and if any additives or devices are required/recommended
4 Refusal OF RePAIR / RE-COMMISSIONING
5 Leak Detection of swimming pools
6 CLIENTS OBLIGATION
7. FEES, PAYMENTS AND RECORDS
- Commercial & Flat to Flat leak detection
- Heating leaks due to complex systems which are often contaminated with leak seal/rust
- Damp/roof investigation caused by construction defects
- Not applicable if plumbing leaks are to be found
- Limited to a single 8-hour day
- Not applicable if the pipe runs below a membrane or any type of ducting
- Leak detection is successful when a leak is narrowed down to a room and/or an area of 6m squared X 6m squared
- Swimming pool inspections
- Shared water mains
- Leak access and repair is always charged separately from leak detection
7.11 ISV (Internal stop valve) ) – It is the client’s responsibility to have an internal stop valve within the property, if you don’t have an ISV (Internal stop valve) or you are not sure, please call the office as soon as possible to discuss your options. If LD 24/7 arrives at the property to conduct a tracer gas test and there is no ISV (Internal stop valve), it will not be possible to isolate the water to conduct the test. A call-out charge will apply as this is the client’s responsibility to have an ISV (Internal stop valve).
7.12 ESV (External stop valve) ) – It is the client’s responsibility to have an external stop valve which should normally be on the pavement and is the responsibility of your local water provided to get this located or replaced, If LD 24/7 arrives at the property to conduct a tracer gas test and there is no ESV (External stop valve), it will not be possible to isolate the water to conduct the test. A call-out charge will apply as this is the client’s responsibility to have an ESV (External stop valve).
7.13 Hot water Isolator – It is the client’s responsibility to have a hot water isolator on their hot water tank/cylinder to isolate the hot water, which should normally be on top of the hot water cylinder, The reason for the isolator is to prevent the tracer gas from going back into the hot water cylinder as this will most probably cause the Coil to split due to the pressure and is the responsibility of your client to get this located or fitted before we attend, If you don’t have a hot water isolator or you are confused as to what it is, please give the office a call to discuss options, if LD 24/7 arrive at the property to conduct a tracer gas test and there is no hot water isolator, it will not be possible to isolate the hot water to conduct the test. A call-out charge will apply as this is the client’s responsibility to have a hot water isolator
7.14 Drain-off valves – – The client’s responsibility is to have a drain-off valve to drain the entire heating system. A drain-off valve(s) is located under a radiator leg or should normally be on the ground floor or maybe even on the external wall and is the responsibility of the client. If your boiler is located upstairs you may have several drain off point(s) to drain each line efficiently, If LD 24/7 arrives at the property to conduct a tracer gas test on the heating system and there is no drain off valve, we will try our best to drain the system, But we might not be able to locate the leak due to too much water being Inside the system. If you do not know what a drain-off valve is or you do not know where this is located please call the office before the appointment takes place for alternative options, a call-out charge will apply if the leak is not found due to not having a drain off valve.
8. Liability, indemnity and insurance
9. GUARANTEE
10. Force Majeure
11. THIRD PARTY RIGHTS
12. COMPLAINTS
13. NOTICES
14. ENTIRE AGREEMENTS
15. SEVERANCE
16. LAW AND JURISDICTION
17. GAS LEAK DETECTION RESTRICTION / LOCALIZATION
- Ducting Sheets
- Glued Vinyl Floor
- Inside A Voided Floor / Suspended Floor