Insurance Trace And Access

How Does It Work?

In most instances, our leak detection service can be fully reimbursed under your building insurance as part of a ‘Trace and Access’ (also known as ‘Track and Trace’) claim. ‘Trace and Access’ covers the costs associated with locating (trace) and reaching (access) the leak, which may include removing floor finishes and excavating concrete floors. Most insurance policies provide £5,000.00 in ‘Trace and Access’ or ‘track and trace’ coverage.

We supply a comprehensive written report with photographs and a detailed invoice within 48 hours of our visit to facilitate your insurance claim. To check if you have ‘Trace and Access’ coverage, review the ‘Escape of Water’ section of your insurance policy.

Whats covered?

Typically, the actual leak repair is not covered, as insurance companies consider this an improvement. However, the repair is usually the simplest and least expensive part of leak detection. Our invoice will detail the leak detection, access, and repair, enabling you to maximize reimbursement from your insurer quickly and efficiently.

We recommend using our same-day repair service to avoid delays, ensuring the leak is promptly stopped and minimizing property damage. Our engineer will discuss the best approach for accessing and repairing the leak and provide a time and work estimate on the day of service.

Making A Claim

Some insurance policies require water damage to make a 'Trace and Access' claim. While signs of water damage, such as peeling paint, bubbling, or warped flooring, can be evident, many properties might show no obvious signs.

However, in 99% of cases, a leak will have caused dampness, which is considered water damage and requires drying. As part of our service, we offer a written report with photographs of any water damage and detailed moisture readings to confirm dampness.

FREE WATER DAMAGE Assessment

We provide a FREE water damage assessment within our initial visit, including moisture mapping to identify hidden damage. We will prepare a FREE leak detection report with a cost estimate and detailed damage repair schedule. Our leak detection team is experienced in working with insurance companies and meeting with Loss Adjusters to agree on the scope and direction of building insurance repairs. In summary, Leak Detection 24/7 manages all aspects of your project, from locating and repairing the leak to the strip-out, drying, and reinstatement processes.

INSURANCE FOR LANDLORDS, BUSINESSES AND BLOCK MANAGEMENT COMPANIES

At Leak Detection 24/7, we offer a POM (Peace of Mind) Survey for bulk leak detection at a discounted rate for homeowners, landlords, businesses, and block management companies.

This service can help lower your insurance premiums. We offer a detailed photographic insurance catered report for each survey carried out as standard The service includes the following:

Pressure tests all internal hot/cold feeds
Test all waste inlets and outlets
Test heating system
Check for any defects which possibly could cause a leak soon.
Full use to our specialist equipment with no restrictions.

WHY CHOOSE LEAK DETECTION 24/7 AS YOUR LEAK DETECTION COMPANY IN BUCKS, KENT, LONDON, SURREY & OXFORDSHIRE

Non-invasive Leak Detection

Insurance Industry Approved

Fully Qualified Engineers

Highly Recommended

Friendly, Reliable Staff

Our Work Is Guaranteed

Our public liability insurance and competitive pricing allows us to provide the best service to our customers. We guarantee our work and are the leading, recommended Leak Detection specialists throughout Bucks, Kent, London, Surrey & Oxfordshire.

Trusted by commercial and residential customers for our expertise, professionalism and leading non-invasive leak detection services.