Frequently asked questions
We are the number one Leak Detection experts in the United Kingdom. We operate around the clock for our customers
FAQs
Yes we can! However, we may need to carry out minor excavation works to expose it before we repair it.
To avoid further problems arising, the area must be dried once the leak has been repaired. Moisture generally traps itself within surfaces even if you can’t physically see it. If the property has not been dried after a leak, mould and further damage will appear in the décor of your building. This will also cause health implications when mould is taken in via the lungs, which can seriously cause issues to your health.
There are several ways of testing this one of which is to turn off the stop cock for the water feed running into your property. Check to see if the meter gauge is still running then this is a clear indication here is a suspected leak on your side of the property. The stop cock is either located underneath your kitchen ink or alternatively under your stair cupboard. Another form is to look out for sudden damp patches appearing in certain sections of your property.
A damaged or deteriorating boiler component, including a heat exchanger, can potentially result in water leakage. Leak detection can help establish whether water is escaping from the heating system and where the problem is located.
Yes. Heating pipework can run inside walls, making some leaks difficult to identify visually. Specialist leak detection equipment can help pinpoint temperature differences, moisture and other indicators associated with concealed leaks.
Yes. Leak Detection 24/7 specialises in locating concealed heating leaks, including leaks beneath floors and in underfloor heating systems. Thermal imaging, acoustic equipment and other specialist methods can help identify the likely location before unnecessary excavation takes place.
Potentially. A leaking heating system can reduce heating efficiency and may require the system to be repeatedly refilled. If heating costs have increased alongside pressure loss or other symptoms, investigating a possible leak can help identify the underlying problem.
Yes. If water is escaping from the heating system, system pressure can fall. However, pressure problems can have several causes, so professional diagnosis is preferable to assuming that the boiler itself is defective.
Yes. Acoustic leak detection equipment can listen for the characteristic sounds produced by escaping water, helping engineers narrow down the location of a concealed leak.
Yes. Leak Detection 24/7 uses tracer gas technology as one of its specialist methods for investigating difficult-to-find leaks.
Yes. Underfloor heating contains pipework beneath the floor, so a leak can be particularly difficult to locate. Specialist leak detection can help identify the affected area without immediately removing large sections of flooring.
Yes. Recurring pressure loss in a sealed heating system is one reason to investigate for a concealed leak. Specialist equipment can be used to investigate pipework, radiators and other components.
Yes. Leak Detection 24/7 can investigate pressurised heating systems, including combi-boilers and sealed systems.
Yes. Many heating leaks occur inside walls, beneath floors or within concealed pipework. Leak Detection 24/7 uses techniques including thermal imaging, acoustic detection, moisture measurement and tracer gas technology to investigate concealed leaks with minimal disruption.
Often, yes. Non-invasive detection techniques can help identify the likely location of concealed pipework leaks before intrusive access is considered. Physical access may still be required if a repair cannot otherwise be completed.
Yes. Communal heating systems are included within Leak Detection 24/7’s commercial leak detection services. Specialist detection equipment can help identify concealed leaks while limiting disruption to residents and building occupants.Leak Detection Oxfordshire
Yes. Radiator valves, connections and panels can all develop leaks. Leak Detection 24/7 can investigate radiator-related heating leaks as part of a wider central heating leak detection survey.
Yes. Commercial heating systems can include larger and more complicated pipe networks. Leak Detection 24/7 provides commercial leak detection for offices, schools, hotels, blocks of flats, industrial buildings, care facilities and other commercial sites.
A professional leak detection report can provide useful evidence for an insurance claim. Leak Detection 24/7 provides photographic and insurance-tailored reports, although customers should check their own policy requirements.
No. A small or concealed leak may initially present itself as pressure loss rather than visible water. Damp smells, mould, staining, warm areas of flooring or unexplained deterioration can also indicate a hidden leak.
Yes. Leak Detection 24/7 works with residential properties as well as commercial properties and can investigate concealed heating leaks in flats, apartments and other multi-occupancy buildings.
Yes. Leak Detection 24/7 provides photographic reports detailing the leak detection methods, findings and recommendations. These can be useful when dealing with insurers or property managers.
Yes. Thermal imaging is particularly useful when investigating concealed heating and hot-water pipework because it can identify temperature variations associated with hidden systems and potential leaks.
Common warning signs include repeated pressure loss, regularly topping up the boiler, damp patches, unexplained water damage, cold radiators, unusual heating-system noises or an increase in water usage. A hidden leak may not produce an obvious puddle, which is why specialist investigation can be important.
The time required depends on the type, location and complexity of the leak. Leak Detection 24/7 says its objective is to locate leaks quickly and accurately and that many leaks can be detected and repaired on the same day, depending on the circumstances.
Yes. Leak Detection 24/7 operates around the clock, seven days a week. This is particularly useful when a suspected heating leak occurs outside normal business hours.
Leak Detection 24/7 can investigate concealed heating leaks in commercial premises, using specialist equipment to identify the source and help minimise disruption to the building.
Leak Detection 24/7 combines specialist leak detection equipment with experienced engineers and non-invasive investigation techniques. The company operates 24/7, provides photographic reports and publishes a 99.8% detection success rate. Its approach focuses on locating the source rather than simply treating visible symptoms.
Repeatedly adding water to a heating system is often a sign that water is escaping somewhere. The source could be visible or concealed. Rather than continually topping up the system, a leak detection engineer can investigate why the pressure is falling.
A boiler that repeatedly loses pressure can indicate a leak somewhere within the central heating system. The leak may be around a radiator, valve, heating pipe, underfloor heating pipework or another concealed part of the system. Leak Detection 24/7 can investigate recurring pressure loss using specialist leak detection equipment rather than relying on guesswork.
If pressure falls while the heating system is not being used, this can indicate that water is escaping from the system. A professional investigation can help determine whether the problem is a leak, a component issue or another cause.