5 Stars 141+ Google Reviews

ENQUIRE

Frequently asked questions

We are the number one Leak Detection experts in the United Kingdom. We operate around the clock for our customers

FAQs

Yes we can! However, we may need to carry out minor excavation works to expose it before we repair it.

To avoid further problems arising, the area must be dried once the leak has been repaired. Moisture generally traps itself within surfaces even if you can’t physically see it. If the property has not been dried after a leak, mould and further damage will appear in the décor of your building. This will also cause health implications when mould is taken in via the lungs, which can seriously cause issues to your health.

There are several ways of testing this one of which is to turn off the stop cock for the water feed running into your property. Check to see if the meter gauge is still running then this is a clear indication here is a suspected leak on your side of the property. The stop cock is either located underneath your kitchen ink or alternatively under your stair cupboard. Another form is to look out for sudden damp patches appearing in certain sections of your property.

There are 2 types of stop cocks in your property, there’s a Mains, which comes in via the feed of the street which generally is accessible via the water providers also another inside your private property which caps off the water from the mains street feed to the internal side of your property which is generally located under your staircase or kitchen sink.
There are several ways of testing this. One of which is to turn off the stop cock for the water feed running into your property. Check to see if the meter gauge is still running, this will give you a clear indication of whether or not there is a suspected leak on your side of the property. The stop cock is either located underneath your kitchen sink or under your stair cupboard. Another form is to look out for sudden damp patches appearing in certain parts of your property for example, along your walls or skirting boards.
Unfortunately with some leaks, you can’t prevent all damage, however, we can take certain steps to reduce the amount of damage that will be caused by the leak. The first step in minimizing damage is to turn off your water supply to the house. Try to turn your boiler off, this will stop damage if the boiler pipework runs dry. If possible, start to dry any standing water, you could use a mop if there isn’t a lot of water or maybe some towels.
Check the floor above for signs of damp. If there is a property above you we would recommend you speak to the occupant above to see if they are also suffering signs of a leak. If there is a roof above, please see our answer to “Water stains have appeared in my property after heavy rainfall. What do I do? “. If there is a bathroom or shower above the area this could also be the source of the leak. You could investigate using a simple water test with a showerhead around your bath and shower seals.
This could be a sign of a leak on the central heating system or a problem with the boiler
The ground source heating systems are a very efficient and environmentally friendly way of collecting heat but when they go wrong, they go terribly wrong. Unfortunately, because of the amount of piping buried under the floor they can become very susceptible to leaks, which can be extremely difficult to locate within the floor surface. We have helped various customers locate leaks in these systems with enormous success. We like a completed leak so I guess we’ll keep looking until we find it.
Please don’t hesitate to contact one of our knowledgeable customer service representatives.
This is a service we offer. It includes all the aspects of Trace and Access but also includes fixing the leak which will often only take a day to complete. Trace and access is an Insurance term for non-destructively tracing the area of the leak and then exposing the leak i.e. excavating concrete or removing floorboards. The chances are you may be covered for this under your home or buildings insurance policy but you will have to check your policy wording handbook to see if you’re covered.
Leak Detection is the finding of hidden leaks. Unlike others, we complete leak detection in a non-destructive manner, minimising disruption to your commercial or residential premises.
Non-destructive Leak Detection is where we use various pieces of equipment to pinpoint the area without damaging your property.
Research has shown that a typical household loses 2,000 to 20,000 gallons of water per year due to leaks. As a result, no water leak should ever be overlooked, irrespective of its size. Even a seemingly small leak can lose approximately 20 litres of water every hour!
This may be a sign of a leak, possibly that’s been ongoing a while. Please see our answer to “how do I know I’ve got a leak?” above to get a quick idea of how to diagnose a leak. It is also likely that you will require drying to the property to prevent further mould growth. We can carry out moisture surveys to advise you on the condition of your home and suggest the best resolution for you.
Your property should not show any signs of damp. It may be as simple as a spillage but could be something more complicated. However, if you are still in any doubt, please feel free to contact us and speak to one of our operatives who will talk you through some simple tests.
As a company, we have dealt with a variety of different commercial properties, each with different requirements. We know that each property will have different requirements and different ways they want to work to and we can adapt to that to suit you. Please call us free.
We are generally called out to schools, playgrounds, car parks, fields and generally use specialist methods to detect leeks one of the main see signs is a pooling area on a dry day or a moist spot which is always an indication of a leak. My ground heating system is losing pressure It’s a shame but due to the number of pipes buried in concrete it’s always one of the main causes of a leak in a property and extremely difcult to locate due to the swirl of pipes sometimes but if there’s a leak we are sure to find it.
All modern homes are required to be fitted with an inside and outside mains water stopcock, so don’t worry if you can’t find yours under the kitchen sink! Many properties have their mains water stopcock positioned in an airing cupboard, under the bathroom sink, in a utility cupboard, under your floorboards by your front door, within a garage, cellar or behind a panel next to your boiler. Apartment buildings often share a mains water stopcock so if you are having trouble finding yours why not ask your neighbours?
If one of your radiators is not heating up or is cold, it could just need bleeding. However, if bleeding the radiator does not work or if it is linked with any other symptoms outlined in this FAQ, it could be a sign of a leak.
This could be an indication of a leak on a regular/gravity fed heating system or a leak from a water storage tank. If you can access your storage tanks, look to see which is filling as this will give you an indication of which the system is suffering the problem.
Clear away any furniture that may be positioned directly in front or underneath the water stains. Perform a visual check of your guttering to ensure there are no blockages. This can easily be caused by leaves and other organic material. Check to make sure that there are no drains outside the property that are overflowing. If the leak stops when it stops raining the issue is likely to reappear during the next heavy rainfall so leak detection may still be required. The property may also require drying as the majority of moisture is not visible and is retained within the structure of the building.
are not all visible. These can include damp patches, high water bills, damp smells, boiler issues and even subsidence. Please read further on for more information on how to recognise leaks and what to do. Alternatively, you can contact us and one of our advisors will assist you.
Your plumber will carry out basic methods of tracing a leak whereas a leak detection expert will use specialist machinery and technology to pinpoint a leak without having to tear your premises apart.
Trace and Access (or “Track and Trace”) is an Insurance term for non-destructively tracing the area of the leak and then exposing the leak i.e. excavating concrete or removing floorboards. If you are covered for this it will be detailed in your policy handbook. However, your insurance company is unlikely to cover the actual fixing of the leak.
 
Often your insurer will ask you to find your own leak detection company and they will then reimburse you once the leak is found. Please check your policy handbook to see if you are covered.
a

Categories: Boiler Leaks Surrey

A damaged or deteriorating boiler component, including a heat exchanger, can potentially result in water leakage. Leak detection can help establish whether water is escaping from the heating system and where the problem is located.

a

Can a boiler leak increase my energy bills in Weybridge, Surrey?

Categories: Boiler Leaks Surrey

Potentially. A leaking heating system can reduce heating efficiency and may require the system to be repeatedly refilled. If heating costs have increased alongside pressure loss or other symptoms, investigating a possible leak can help identify the underlying problem.

a

Can a central heating leak cause mould in Staines?

Categories: Central Heating Leaks Surrey

A persistent hidden leak can introduce moisture into building materials, potentially contributing to damp and mould. If mould keeps returning around a heating system, identifying the moisture source is important.

a

Can a central heating leak damage wooden floors in Leatherhead, Surrey?

Categories: Central Heating Leaks Surrey

Yes. Persistent moisture can damage flooring and other building materials. Early detection can help reduce the duration of water exposure and potentially limit the extent of damage.

a

Can a heating leak damage ceilings in Farnham, Surrey?

Categories: Central Heating Leaks Surrey

Yes. If concealed heating pipework leaks above a ceiling, water can migrate through building materials and eventually create staining, damp patches or other visible damage. Find out more here

a

Can a radiator leak cause winter water damage in Epsom?

Categories: Surrey Winter Leaks

Yes. A leaking radiator, valve or connection can release water into flooring, walls or other building materials. Because radiators are used heavily during winter, small problems may become more apparent. Contact Leak Detection 24/7 for immediate support.

a

Can Leak Detection 24/7 help reduce insurance claim costs in Surrey?

Category: Surrey

Yes. By accurately locating the source of a leak, we help prevent unnecessary exploratory work that can increase repair costs. We also provide detailed reports that may assist customers with insurance claims where appropriate.

a

Can winter leaks damage ceilings and plaster in Camberley?

Categories: Surrey Winter Leaks

Yes. Water escaping from concealed pipes can migrate through ceilings and walls, causing staining, dampness and deterioration of building materials. For hidden water leaks reach out to a leak detection specialist.

a

Can winter leaks damage wooden flooring in Reigate?

Categories: Surrey Winter Leaks

Yes. Escaping water can affect timber and other flooring materials. Finding the source quickly can help reduce the time that water remains in contact with the floor. Reach out to a Leak Detection specialist to keep damage to a minimum.

a

Can you detect a leak in a sealed central heating system in Camberley, Surrey?

Categories: Boiler Leaks Surrey

Yes. Recurring pressure loss in a sealed heating system is one reason to investigate for a concealed leak. Specialist equipment can be used to investigate pipework, radiators and other components.

a

Can you detect central heating leaks in a townhouse in Woking, Surrey?

Categories: Central Heating Leaks Surrey

Yes. A townhouse can have concealed heating pipework across multiple floors, making specialist leak detection useful when pressure loss or unexplained damp appears.

a

Can you detect central heating leaks in Berkshire in Esher, Surrey?

Categories: Berkshire Central Heating Leaks Surrey

Yes. The company provides leak detection services across Berkshire and the surrounding South East, making it suitable for homeowners, landlords and businesses dealing with heating-system leaks.

a

Can you detect central heating leaks in flats in Redhill, Surrey?

Categories: Central Heating Leaks Surrey

Yes. Leak Detection 24/7 provides residential and commercial leak detection, including for flats and apartments where heating pipework may be concealed beneath floors or within walls.

a

Can you detect central heating leaks in Guildford in Guildford, Surrey?

Categories: Central Heating Leaks Surrey

Yes. Leak Detection 24/7 provides central heating leak detection throughout Surrey, including Guildford and surrounding communities.

a

Can you detect leaks in combi boiler systems in Reigate, Surrey?

Categories: Boiler Leaks Surrey

Yes. Leak Detection 24/7 can investigate pressurised heating systems, including combi-boilers and sealed systems.

a

Can you detect winter leaks in Surrey?

Categories: Surrey Winter Leaks

Yes. Leak Detection 24/7 provides specialist leak detection across Surrey, including communities such as Guildford, Woking, Epsom, Reigate and Camberley.

a

Can you find boiler leaks around radiators in Guildford, Surrey?

Categories: Boiler Leaks Surrey Woking

Yes. Radiator valves, connections and panels can all develop leaks. Leak Detection 24/7 can investigate radiator-related heating leaks as part of a wider central heating leak detection survey.

a

What should I do if my ceiling starts leaking in winter in Woking?

Categories: Surrey Winter Leaks

If safe to do so, protect your belongings, isolate relevant water or heating systems and arrange professional leak detection. A ceiling leak may originate from pipework, heating systems, bathrooms, roofs or another part of the building, so finding the source is essential.

a

Why choose Leak Detection 24/7 in Surrey?

Category: Surrey

Leak Detection 24/7 provides comprehensive leak detection services across Surrey, helping homeowners, landlords, businesses and property managers identify hidden leaks before they cause extensive damage. Our experienced engineers work efficiently to minimise disruption and recommend the most appropriate repair solution.

a

Why is my boiler pressure dropping overnight in Woking, Surrey?

Categories: Boiler Leaks Surrey Woking

If pressure falls while the heating system is not being used, this can indicate that water is escaping from the system. A professional investigation can help determine whether the problem is a leak, a component issue or another cause.

Secret Link